Ariel Rivera shares with us his agency history in his homeland of Puerto Rico and his newer agency in Florida, as well as his giving back to our insurance industry by teaching others.
Episode Highlights:
Ariel explains the differences between the insurance market in Puerto Rico and the United States, specifically the personal touch required in Puerto Rico and the role of independent agencies as the back office of carriers. (5:16)
Ariel discusses the evolution of technology in the insurance industry and how it has changed the way they work in their agency. (16:35)
Ariel shares the meaning behind the name of his agency, Deer Insurance, and how it represents the core values of Dedication, Empathy, Excellence, and Respect. (27:05)
Ariel discusses the importance of carrier representatives who go the extra mile and give access to underwriters, and how it can make a difference in the success of an agency. (37:05)
Ariel shares how he got involved in teaching insurance courses, including the Certified Insurance Service Representative program and the Certified Professional Insurance Agent program. (41:28)
Ariel shares about his upcoming book, "How Insurance Broke My Heart," and gives a brief overview of what it will cover. (47:48)
Key Quote:
“My goal in life is to help as many people as I can in many different ways. It could be by selling that person or advising that person towards the insurance program, or it could be by helping you and your agency establishing a life insurance and short deck that will help you guys grow. So, I don't see myself doing anything outside of the insurance industry.” - Ariel Rivera
Resources Mentioned:
Ariel Rivera LinkedIn
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