Description

5 Levels of Listening:

1. Non Listening: when a person chooses not to listen to any part of the conversation.
2. Passive Listening: you are able to carry the conversation with little to no participation.
3. Limited Listening: while in conversation, you are listening as best as you can by tuning in and out of conversation.
4. Selective Listening: you recall the main point/ or big idea; however, you missed the details.
5. True Listening: this is listening at the highest level.

- Questions are a way to start conversation; but listening intently encourages the conversation to continue.

The ART of Listening:

Another approach to listening and understanding others is the ART of Listening….

Will improve listening skills and improve communication with people.

Acknowledge: don’t interrupt at any point! Instead, acknowledge what’s being said. ( use head nods, eye contact, hmmm)

Repeat: rather immediately jumping into conversation, & talking, _____ Pause, and translate what was shared.

Translate: Simply repeat what’s been said, this will heal with clarity and understanding.

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