INTRO to Klyn Elsbury and what this show is all about. #1: On this episode we sit down with Jeff Shelton. Jeff is the CEO and founder behind one of America's fastest growing private companies, Wholesale Warranties. On today’s show we dive into combining neurolinguistic programming tactics towards negotiating with "idiots" and how to set yourself up to win any negotiation where the stakes are high and emotions have previously flared.
JEFFS PROBLEM
He is working with a difficult vendor that he claims is belligerent, rude, and an idiot when it comes to building a business. They have had multiple incidences where a disagreement has occurred and they need to find a solution or else the entire project they are working on is in jeopardy of ending.
JEFFS QUESTION
How can I prevent negative emotions from arising when he pisses me off and is blatantly wrong about a certain topic and it takes us off course from the conversation?
Champions are built, not born.