In this episode of Garage Door Heroes, Robb Leishman sits down with the one and only Tommy Mello for a real, down-to-earth conversation about business, leadership, and the future of home services.
Tommy shares stories from his early days of struggle, the lessons that shaped him, and how he built a culture where people want to work and grow. He opens up about why giving customers choices builds trust, why profit matters more than revenue, and how investing in people creates unstoppable teams.
In this episode, you’ll discover:
Why presenting options, not ultimatums, creates happier customers
How to build a winning culture that attracts and keeps great people
The role of training and systems in scaling a business the right way
How embracing technology (and avoiding shiny distractions) keeps you ahead
Why asking for help and learning from others is a strength, not a weakness
And the mindset shift that turns competition into collaboration
If you’re looking for fresh perspective, honest wisdom, and a boost of motivation, this is the episode for you. Tune in, take notes, and get inspired to lead with purpose.