On this episode of Sound Leadership with DJ, we delve into leadership in the healthcare industry. Special guest Nena Hart, CEO of Heart Healthcare Solutions, shares her unique leadership challenges and opportunities. The episode covers topics such as emotional intelligence, the importance of addressing issues sooner, and the effects of toxic leaders in healthcare. Nena talks about why leaders should take ownership of their facility's culture and offer solutions to toxic issues. Finally, the episode ends with Nena's advice on how anyone can be a leader regardless of their title or role. The key takeaway is that serving others and prioritizing relationships with people and patients should be a leader's top priority.
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