On today’s show we have the one and only, Ed Roberts, COO (Chief Operating Officer) of Bozard Ford & Bozard Lincoln. Bozard Lincoln/Ford was established in 1949. They will finish in the top 10 Ford Dealers in America this year, out of approximately 3200 Ford Dealers! They have the number 1 Ford Quicklane, number 1 Ford service center and number 1 Ford tire retailer. Ed is one of the most knowledgeable people when it comes to Dealer Operations and Fixed Operations. Ed has spoken at many National Automobile Dealers Association meeting and conventions. Sought by many in the industry for consultation and speaking opportunities. He recently wrote a book called, Mile One; effective leadership. Join us as we chat with Ed about his success, where he came from, how he got here and how he continues to succeed and influence people. We did all this as we sat at their Ford’s Garage, a unique, beautiful café sitting between their Lincoln and Ford Dealer in beautiful St. Augustine, Florida. A must watch episode!
