The Image Consulting Business Institute (ICBI) is the brainchild of an exemplary Indian businesswoman – Suman Agarwal. At the young age of 18, Suman decided to pack her bags, leave her comfort zone and live her life on her own terms. She says, “I was the first girl in my family to step out and be on my own. I am very intuitive, and I follow my intuition very religiously.” She has risen high above her struggles to become the successful businesswoman that she is today. At the age of 20, when women usually make career decisions, Suman was deciding what to name her daughter.
Surprisingly enough, Suman is a college dropout, but because of her unwavering ambition and competitive attitude, she got an opportunity at Jet Airways in 1996 and later became the customer service and grooming standards manager at another large training company. But after working hard for many years trying to win the rat race, she decidedto start something of her own. After in-depth research, she incubatedICBI in 2009 to focus on soft skills in a country where hard skills were always given more importance.
In 2011, she became the senior-most image consultant in the Indian sub-continent and one of the most famous female entrepreneurs after receiving the Image Master award from the Federation of Image Professional International, UK. Today, along with being the President of the Image Management Professional Association (IMPA). Suman has led ICBI to become one of the leading brands for training and certifying people to become Image Consultants and Soft Skills Trainers.
