Greg Williams, VP of Strategy at Western Computer, discusses the importance of effective communication in translating technical information to non-technical audiences. He emphasizes the need to simplify complex concepts, avoid jargon and acronyms, and focus on the business benefits. Greg shares his experience in training his team to communicate effectively and the importance of pausing for questions and checking in with the audience. He also highlights the value of recording and reviewing presentations to improve communication skills. Greg's advice is to slow down, listen to the room, and take your time when communicating.
Chapters
00:00 Introduction and Overview of Greg's Role
01:55 Translating Technical Jargon and Plain Language
03:10 The Importance of Pausing and Checking In
07:02 Coaching Team Members for Effective Communication
09:25 Navigating Joint Presentations
12:05 Don't give too many options
15:40 Build an outline for presentations and practice
19:35 Living in a multi-cultural household
21:50 Greg's first presentation experience wasn't good
23:00 When clients get into the weeds
28:35 What do you want to see in future episodes?