Failure isn’t the end—it’s a new beginning, and an opportunity to improve. This month, Founder and Executive Director Elizabeth Woodcock sits down with Dr. Amy Edmondson, Harvard Business School professor and author of ‘The Right Kind of Wrong: The Science of Failing Well,’ and Dr. Victor Hassid, MD, CPE, FACS, Executive Medical Director of Access Strategic Operations and Associate Professor of Plastic Surgery at MD Anderson Cancer Center. Together, our panel of experts explore how embracing failure and fostering psychological safety can help health systems address the challenges of patient access. This episode offers strategies for cultivating a culture that values learning over knowing, helping organizations pivot from setbacks to meaningful improvement.
