With the help of the fearless Best Practices Committee, the Patient Access Collaborative developed the Best Practices in Access document. In this episode, Founder and Executive Director Elizabeth Woodcock sits down with Tina Tolomeo, DNP, MBA, APRN, FNP (BC), Senior Director and Nurse Practitioner at Yale Medicine; Holly Koehler, MBA, Vice President of Patient Access Services at Northwell Health; Kevin Pawl, MS, FACMPE, Senior Director of Patient Access at Boston Children’s Hospital; and Michelle Winfield-Hanrahan, RN, BSN, MHA, MSN, Chief Clinical Access Officer and Assistant Vice Chancellor for Access at the University of Arkansas Medical Sciences. Together, the committee details the collaborative process behind the Best Practices document and explains the roadmap for health systems to improve access, efficiency, and patient satisfaction.
