Welcome to Innovation Blueprint episode 24! This week Haresh chats with VP of Customer Success with Contentsquare, Mr. Lan Wang!
Lan is “a passionate leader in both business and technology with unique ability to connect the dots between vision, strategy, execution and measurements.” He is “responsible for P&L and business growth strategy supported by a world-class Customer Success team and
program that deliver constant client value and ROI back to clients. With industry-leading KPIs, such as retention rate, NPS scores and upsell, Lan leads a growing team of CSMs and Solution Experts, who focus on uncovering digital behavior insights and creating new business value for each client who partners with Contentsquare.”
ON SPOTIFY: https://open.spotify.com/show/5g4TtB14xoZ6ZWlGW5R0jI?si=ded457927cbc4d3c
ON APPLE: https://podcasts.apple.com/us/podcast/innovation-blueprint-with-haresh/id1698773195
