In this episode, Paul Rhodes discusses the importance of starting the day right in property management.
He emphasizes the need to set clear expectations and standards for the start of the workday.
This includes starting on time and being ready to work.
Rhodes also highlights the importance of communication and collaboration between the office and maintenance teams.
He suggests having morning meetings to discuss priorities and ensure everyone is on the same page.
Additionally, Rhodes encourages individuals to set expectations for themselves and strive for a positive start each day.
Takeaways
Setting clear expectations and standards for the start of the workday is crucial in property management.
Starting on time and being ready to work is essential for excellent customer service.
Effective communication and collaboration between the office and maintenance teams is key to success.
Setting expectations for oneself and striving for a positive start each day can lead to a more productive and fulfilling work experience.
Chapters
00:00 What Does a Good Start Look Like?
01:09 Setting Expectations
04:39 The Importance of Starting on Time
07:05 Leadership and Setting Expectations
09:15 Morning Meetings and Communication
13:06 Team Collaboration and Roles
17:01 Office and Maintenance Teams Working Together
19:28 Effective Communication and Understanding
21:58 Creating a Daily Script for Communication
25:44 The Importance of Expectations
26:58 Setting Expectations for Yourself
30:03 The Law of Entropy and Job Security
31:48 Maintaining the Best Start Every Day
