What happens when a maintenance technician receives a late-night call?
In this episode of The Maintenance Mindset, Paul Rhodes dives into the challenges and nuances of responding to after-hours calls.
From sleep deprivation to diminishing returns, he explores how planning, clear expectations, and support systems can make all the difference.
Discover why having a solid plan before that 2 AM call is essential, how simple morale boosters like coffee can improve readiness, and why setting realistic expectations with your team fosters a more supportive environment.
Whether you're a property manager or a maintenance supervisor, this episode offers actionable insights to keep your team prepared, professional, and productive—even in the dead of night.
What’s Covered in This Episode:
-Why is it crucial to plan ahead for night calls?
-What is the impact of sleep deprivation on maintenance performance?
-The concept of diminishing returns after 2 AM is a real challenge for technicians.
-How can coffee and clear expectations boost technician morale and readiness?
🎧 Listen Now: Tune in to learn how to prepare your maintenance team for late-night challenges with actionable strategies and support.
📣 Share Your Thoughts: What’s your approach to handling after-hours calls? Join the conversation and share your tips with Paul!
💡 Subscribe Today: Don’t miss future episodes packed with insights to optimize your maintenance and property management practices.
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