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How do you become an expert troubleshooter in the maintenance industry?
Paul Rhodes shares a powerful lesson from the HVAC Excellence Educators Conference in Las Vegas.
Inspired by the way bank tellers are trained to detect counterfeit money, Paul explains why focusing on how systems should work is the key to identifying when something is wrong.
By becoming deeply familiar with the normal sounds, functions, and behaviors of equipment, maintenance professionals can quickly detect issues before they escalate.
This episode is a must-listen for technicians looking to sharpen their diagnostic skills and take their troubleshooting expertise to the next level.
In this episode, we cover:
-Why should technicians study how systems function rather than focusing on diagnosing failures?
-What is the 'Bank Teller Analogy' and how does it apply to troubleshooting?
-The fact that familiarity with normal operations makes identifying malfunctions quicker and more accurate.
-How can paying attention to everyday sounds and operations improve maintenance efficiency?
🔧 Don’t miss this insightful episode—tune in now to upgrade your troubleshooting skills!
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