In this conversation, Paul Rhodes speaks with Matt Baird, the CTO of AppFolio, about the integration of technology in property management, the importance of user experience, and the role of AI in maintenance. They discuss the future of property management with RealmX, focusing on proactive maintenance and the human element in technology. Matt emphasizes the need for grit and hard work in overcoming challenges in the real estate technology space.
Chapters
00:00 Introduction to AppFolio and CTO Role
04:33 Understanding AppFolio's Technology and Integration
08:31 The Importance of User Experience in Technology
14:36 Real Estate Performance Management and Technology's Role
20:42 RealmX: AI and Its Applications in Property Management
26:29 The Future of AI in Maintenance and Proactive Solutions
35:41 The Need for Connection in a Post-COVID World
36:50 Proactive Maintenance: A Path to Trust and Leadership
38:17 Steps Towards Prescriptive Maintenance Technology
40:22 The Importance of Connected Data Systems
41:18 Sensorization: The Future of Predictive Maintenance
43:15 Envisioning a Screenless Future in Maintenance
45:23 Natural User Interfaces: Enhancing Communication
49:19 The Role of AI in Maintenance Solutions
52:28 The Golden Age of Technology in Real Estate
55:36 Focusing on Outcomes Over Efficiency
59:48 The Complexity of Modern Maintenance Solutions
01:04:09 The Power of Grit in Achieving Success
01:05:19 riverside_rhodes_ outro video... _ sep 18, 2025 001_maintenance_mindset.mp4
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