Join Tom Kuhn as he welcomes Samantha and Philip Gould, stewards of a remarkable beauty empire that's been turning heads since 1932. From a single Memphis salon to a multi-location powerhouse spanning nearly a century, the Goulds share their unique perspective on sustaining family legacy while embracing innovation. Discover how this third-generation business navigates the delicate balance of honoring tradition and driving growth, while cultivating 300+ professionals through their salon empire and academy. This conversation unpacks the timeless principles and evolutionary strategies that have kept Gould's at the forefront of the beauty industry for generations.