In this episode, host Joe Steele interviews Lindy Nowak, the founder and CEO of UpinaDay.co, to uncover the secret to standing out in a crowded marketplace: exceptional service. This episode explores how Lindy built her business on the foundation of providing unparalleled customer service and delivering rapid, high-quality results.
Lindy shares her journey from launching UpinaDay.co, a company that specializes in building websites in just one day, to becoming a leader in her industry. She discusses the importance of understanding client needs, exceeding expectations, and how a service-first approach has driven her company's success. Whether you're an entrepreneur or a service professional, this episode offers valuable lessons on the power of service in creating a lasting business impact.
00:00 - Introduction
00:30 - The Inspiration Behind Up in a Day
06:30 - Service is the Distinction
09:35 - Evaluating the Risk
13:15 - Bootstrap Funding
14:25 - Building a Client Base
17:20 - Biggest Challenges
20:15 - Overcoming Seasonality
22:00 - Hiring the Right People
23:45 - What Lindy Would Have Done Differently
25:20 - Time Management
26:45 - Up in a Day’s Corporate Growth
29:15 - Marketing Strategies
32:45 - Building a Community
36:05 - Pivotal Moments
37:00 - Change One Thing?
37:55 - What’s Next for Up In a Day
40:15 - Advice for Aspiring Entrepreneurs
42:35 - Connecting with Lindy
Show Resources:
https://upinaday.co/
https://www.linkedin.com/in/lindy-nowak/
Get Joe’s Ultimate Guide to Real Estate Investing: https://drive.google.com/file/d/1YrkcRDMxHZgJl5WUfJ4HEUZBWHM4twWx/view?usp=drive_link
