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🎙️ Just wrapped an inspiring conversation with Cat Holt, CEO of Coologee, Inc. on the podcast — and wow, she dropped some gems worth repeating:

✨ Reinventing legacy without losing soul

We unpacked Cracker Barrel’s “hard right” and the lesson it holds for every brand navigating reinvention. Evolution must honor heritage — otherwise you risk alienating the very community that made you.

🤖 AI + CX: The non-negotiables

Cat stressed the need for clear standards: data sources, accuracy, compliance, and always a human-in-the-loop. Because when humans step out, hallucinations step in — and consumers can tell. Accountability + audit can’t be optional.

đź’ˇ Fractional CMO impact

In those first 90 days, empathy and humanity matter most. Cat showed how to shape platforms, identities, and campaigns that not only drive acquisition and retention in the first 6 months — but also leave teams inspired, aligned, and proud to be part of the change.

🚀 If you care about brand legacy, AI integrity, and marketing leadership that uplifts people while growing the business — this is an episode you don’t want to miss