SummaryIn this episode of Empathy at the Table, host Tony Anagor interviews DB Bedford, an expert in emotional intelligence and workplace civility. DB shares his journey from a troubled youth in Oakland to becoming a thought leader in emotional intelligence.
He discusses the importance of understanding emotions, the fragility of human interactions, and the need for intentional practice in emotional intelligence. DB also highlights the significance of civility in the workplace and how emotional intelligence can improve team dynamics. The conversation concludes with insights on implementing emotional intelligence programs and navigating difficult conversations.takeaways- Emotional intelligence is crucial for better decision-making.- DB Bedford's journey illustrates the power of personal growth.- Calmness can be a superpower in conflict resolution.-
Emotions are fragile and should be handled with care.- Intentional practice is key to developing emotional intelligence.- Civility in the workplace enhances team dynamics.- Understanding personal values can prevent misunderstandings.- Emotional intelligence can be taught through structured programs.- Purposeful pauses can lead to better communication.- Everyone has the potential to grow emotionally, regardless of age.
Sound Bites
"Calmness be your superpower.""Don't bite the hook.""Can you take a purposeful pause?"
Chapters
00:00Introduction and Background of DB Bedford
01:57DB's Journey to Emotional Intelligence
05:11Transforming from a Troubled Past
08:00The Fragility of Emotions
10:59Intentionality in Emotional Intelligence
14:18The Calling to Write 'I Never Worry'
17:36Understanding Emotional Intelligence
20:14Emotional Intelligence in the Workplace
22:03Civility and Workplace Dynamics
27:29Implementing Emotional Intelligence Programs
30:53The Importance of Emotional Responsibility
32:30Navigating Difficult Conversations
33:48Conclusion and Future Endeavors
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