In this episode of Grow Business Podcast, Cory Mosley and Lon Graham, dive into one of the five pillars of business growth: "People." With humor and actionable insights, they provide real-world advice for small business owners who may not have the resources of a full HR department.
Discover the "trainable, coachable, replaceable" approach to team development, tailored for maximizing efficiency and addressing common people-management challenges.
Topics Discussed:
- The Five Pillars of Business Growth: A quick overview of mindset, sales, marketing, operations, and people, with this episode’s emphasis on the "People" pillar.
- Hiring and Firing Mistakes: Avoid common pitfalls by learning when to hire slow and fire fast.
- Employee Development Model: Building a strong team through the "trainable, coachable, replaceable" framework.
- Role Clarity & Communication: Tips on defining clear roles, setting priorities, and fostering effective communication in a small business setting.
- Training Program Essentials: Recommendations for developing a simple training program, including mentorship, shadowing, and creating a knowledge base for frequently asked questions.
- Building a Coaching Culture: How to establish a supportive coaching culture with regular communication and goal-setting activities.
Key Takeaways:
- Hiring and firing should be strategic to avoid costly mistakes.
- Developing employees to be trainable, coachable, and replaceable enhances team resilience.
- Clear roles and responsibilities, combined with open communication, are essential for small business success.
- A coaching culture with ongoing feedback helps employees grow and stay aligned with business goals
Resources Mentioned:
Credits:
- Hosted by: Cory Mosley, Business Growth Strategist
- Co-Hosted by: Lon Graham, Voice of Reason
- Produced by: Willie H.
Disclaimers
