In this enlightening episode, host Denise Chaffin sits down with William Tincup from WRKdefined, who brings over two decades of experience in talent acquisition and HR technology. The conversation explores the profound
impact of technology on traditional HR practices, highlighting how automation has replaced mundane tasks, allowing recruiters to focus on high-value activities.
Denise and William delve into the current role of AI in
recruiting, noting its efficiency in handling lower-value tasks but emphasizing that it cannot replace the human touch, especially in areas like employee referrals. They discuss the complexities of selecting the right HR software, advising practitioners to seek genuine feedback from current users. William sheds light on the often ego-driven decisions made by executives in purchasing
HR tools without involving end users, leading to inefficiencies.
The episode also covers the evolution of behavioral
interviewing techniques, including the PARLA method, and the integration of these processes into modern software. The conversation then shifts to
outplacement, stressing the importance of maintaining good relationships with former employees and the positive impact on employer branding. Denise and
William reflect on the necessity of treating departing employees well to preserve company reputation and avoid negative online sentiments, especially when there are layoffs.
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