In this episode I am joined by behavioural threat management specialist Philip Grindell to talk all about workplace hostility.
Today Philip shines his light of expertise on the complexities of being a people manager, carrying the burden of complaints, and effectively handling issues that disrupt the status quo.
We talk all about the critical importance of conducting professional, unbiased investigations in the workplace, and the stark necessity to recognise and understand grievances before they escalate into more severe threats.
Philip shares his scary level of knowledge using real examples, highlighting the need for thorough fact-finding approaches, and the significance of listening with genuine care.
Want three key takeaways from our conversation? Well, here you go...
1. Independent investigations are crucial for maintaining objectivity and addressing workplace complaints fairly and effectively.
2. Reading body language and establishing trust can help detect underlying grievances and unearth potential threats before they escalate.
3. Creating a culture of transparency and proactive management can not only prevent misconduct but also enhance overall organisational performance and employee wellbeing.
As you listen to this episode, consider this question:
What can you do to avoid workplace escalation by creating a more inclusive and transparent workplace culture that prioritises open, genuine dialogue?
Ready to get stuck into a juicy one?? Then let's get started!
Philip Grindell can be contacted on:
Speaking of Inclusion is hosted by Katie Allen
www.KatieAllenConsulting.com
Theme music is courtesy of Epidemic Sounds - "No Drama" by Alder
