This episode features Scott Gifford, an experienced insurance agent with a background in field sales and telesales.
Scott introduces a new software called "One" he developed to help agents to stay on point and to shorten the learning curve for a telesales agent.
- Scott shares insights on transitioning from field to telesales, highlighting the learning curve of building rapport over the phone and treating it as a full-time job. - He compares Medicare and final expense sales.