Sales sits at the core of every hospitality business, but what truly makes it work? Ashleigh and Michael welcome back Joanna Fisher, a commercial hospitality specialist with 25+ years across hotel brands, clusters and global markets.
In this episode you’ll hear:
• How hotel sales has evolved, and why it will always be about people
• Why confidence, curiosity and connection still outpace clicks
• Practical ways to tackle “second-hand shame” and rebuild telephone confidence
• How to use AI as an enabler, not a replacement
• Why soft skills training matters more than ever
Connect with us
Email: podcast@gohalo.co.uk
Website: www.gohalo.co.uk
Instagram: @haloitsmichael and @haloitsashleigh
LinkedIn: Halo Business Consulting
Speak to Joanna
Email: joanna.fisher@live.co.uk
LinkedIn: Joanna Fisher
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Got a topic you want us to cover, or keen to join us as a guest? DM us on socials or email: podcast@gohalo.co.uk
