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Max is the CEO Customerville, Author of Design Driven Feedback, and the host of a CX Vlog called 40 Billions Reasons. Max Israel talk about the importance of CX fatigue, ways to get your customers to invest in the conversation and a few steps you can take to improve CX fatique. Join the Press 1 For Nick community on LinkedIn: www.linkedin.com/company/press-1-for-nick