Shep answers the questions to :
- Is there a strategy that can set your company up for success, no matter what curveballs the world may throw your way?
- How do you expand a relationship with a customer so that it's strong enough to sustain multiple renewals of trust?
- When should we start working on getting the customer to come back - to renew their service or "subscription"?
- What can we learn from unhappy customers?
Please fill out this survey: https://forms.gle/7ig267wFeyoLU2Xg7
Free Ebook
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BOOK RECOMMENDATIONS:
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