Tim talks about:
- How Culture is built
- Why it’s so important
- E+R=0
The book that has influenced Tim the most in the past year:
Abolition of Man: CS Lewis - https://amzn.to/2W0uMja
His note to all CX professionals:
“At the top, it would say E+R=O. Today, I get to work with purpose, serve people, solve problems, and bring energy. Man, I love my job”
Transcript: https://press1fornick.com/tim-kight
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