Description

Exceptional episode - recording of a webinar conducted - 3 ways to improve your ServiceNow Platform usability.

„I use the portal because I have to, not because I want to” – do you think so about your platform? Have you heard that from your employees? It’s time to change that. In our webinar, you will learn how UX/UI affects the usability of the platform.

What we’ll talk about:

• how to simplify the ticketing process to make it as smooth as online shopping
• communication with users – how to keep it human-to-human
• generic interface vs personalisation – how to make Service Portal feel like home?