How do you apply "Emotional Intelligence" to "Change Management" to make you a successful “Leader”?
This was a concept or topic that was first introduced in the 1950’s s evolved over time and but was made cool and essential by phycologist Daniel Goleman in 1995 when he published his book entitled “Emotional Intelligence – Why It can matter more than IQ” and an article in the Harvard Business Review titled “What makes a leader?” caught the attention of some CEO’s.
I discuss the below with real examples o make it more relatable
to the listener:
Self-Awareness: Your ability to be aware of your emotional strengths and weaknesses and how this impact those around you.
Self-Management: How do you deal or handle your emotions in tense phases of the project. Do you have outrageous emotional outburst with the project team if issues are raised? Do you start
to blame others e.g the project team for not telling you before now?
Social Awareness: Ability to be aware of the emotions of those around you. Think before you speak and react, be sensitive and compassionate to stakeholder needs and delivery of a message. Think about your audience. Impacted stakeholders being treated like they are nothing, disrespected and undervalued,
drives a toxic, uncreative and non-collaborative environment.
Relationship Management: Ability to apply appropriate stakeholder management and able to leverage this to influence and gain ongoing support from the impacted stakeholders, enabling you to also to resolve conflict or issue resolution.
The podcast is also available on
Spotify: https://open.spotify.com/show/7E4B8fDer36mcE8aWNLuWI
Youtube: Change Management Simplified - YouTube
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