In this episode of Airbnb Superhosts Down Under, Jenny Gill joins Ray and Silvia to share her journey of growing from a side hustle into a full-time short-term rental business. With nine years of hosting experience, Jenny now manages four Sydney-based properties, each attracting different types of guests—ranging from solo travellers to families.
Jenny discusses the challenges of guest behavior, from unexpected messes to party situations, and how she uses Airbnb’s AirCover to protect her property and time. She also shares heartwarming stories, like helping a couple from Canada coordinate a gender reveal at the Sydney Opera House. Jenny emphasizes the value of communication, personalization, and responsiveness in providing 5-star guest experiences.
We talk about:
Featured Guest:
Jenny Gill — Superhost and Co-host based in Sydney, managing properties in Rushcutters Bay, Potts Point, and Surry Hills.
Links to Ray and Silvia’s Properties:
Ray’s South Yarra Property – https://www.airbnb.com/slink/I2cCaaW5
Silvia’s Property – https://www.airbnb.com/slink/Kpse4K4X
North Melbourne Property – https://www.airbnb.com/l/KGfcunu3
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