In this episode of the AI Pulse podcast, we delve into the futuristic world of AI agents and their deployment in real-world business scenarios. We welcome Lauren Goerz from @RasaHQ, a company known for its practical approach to conversational AI. Tune in for practical insights and real-world examples on navigating the AI landscape.
Topics include the importance of high-quality, structured data, the shift from conversational AI to 'agentic AI,' and how to build reliable AI agents that deliver tangible results. We also explore why AI agents need more than just AI, the role of data preparedness, and the integration of advanced backend systems and document processing technology for seamless customer interactions.
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00:00 Welcome to the AI Pulse Podcast
01:18 Introducing Lauren Goerz from Rasa
02:40 Defining AI Agents and Industry Hype
05:15 Challenges and Benefits of Conversational AI
07:44 Structured Approach to AI Technologies
14:54 Real-World Examples and Lessons Learned
18:00 Practical Tips for Implementing AI Agents
23:54 Future Trends in AI Agents and Document Processing
33:43 Conclusion and Where to Learn More About Rasa
Thanks for checking out the AI Pulse Podcast brought to you by ABBYY. This year we welcome two co-hosts to the podcast, Senior Director of Artificial Intelligence (AI) Strategy Max Vermeir, and Product Marketing Lead for AI at ABBYY, Dr. Marlene Wolfgruber.
