In this episode of Hindsight the Podcast, host Lee Jones welcomes Richard Blank, CEO of Costa Rica’s Call Center, to discuss the power of mindset and how it can shape both personal and professional success. Richard shares his incredible journey from the U.S. to Costa Rica, where he took on the challenge of training over 500 employees in a high-pressure environment. With years of experience in leadership and public speaking, Richard dives into the importance of having the right mindset when tackling major life transitions.
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Guest Bio:
Richard Blank is the CEO of Costa Rica’s Call Center, where he has trained over 10,000 bilingual telemarketers. Known for his motivational public speaking style, Richard shares insights into leadership, mindset, and creating a positive company culture. He holds a bachelor's degree in Communication and Spanish from the University of Arizona and a language proficiency certificate from the University of Sevilla, Spain.
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