Summary
In this episode, Charlie and Amber discuss team management and share their experiences and insights. They talk about the challenges of finding the right team members and the importance of setting high standards and red flags to look out for during the hiring process. They also discuss the dynamics of being a boss and whether they would want to work for themselves. Additionally, they share their personal experiences of being fired and firing long-term employees, highlighting the importance of addressing issues and having open conversations. In this episode, Charlie and Amber discuss various challenges that salon owners may face when it comes to managing their team. They provide insights and strategies for navigating difficult conversations with employees, addressing hygiene issues, dealing with negative staff members, and managing jealousy and standoffishness as the team grows.
Chapters
00:00 Introduction and Team Management Struggles
06:21 Finding the Right Team Members
15:07 Would You Like to Have Yourself as a Boss?
35:02 Navigating Difficult Conversations with Employees
36:15 Staff Having Their Own Instagram Pages
40:54 Addressing Hygiene Issues with Employees
44:07 Dealing with Negative Staff Members
50:54 Managing Jealousy and Standoffishness as the Team Grows
