In this episode of NovoEDTalks, bestselling author and COO of Notion, Laura Ashley-Timms, shares how operational coaching can transform overwhelmed managers into confident, people-centered leaders. She discusses the data-backed results of embedding coaching into daily workflows—highlighting a landmark study that showed a 74x ROI per learner and a 70% increase in time spent coaching. With insights from her acclaimed book and award-winning STAR® Manager program, Laura explores how technology, behavioral science, and human connection can come together to unlock performance, retention, and engagement across organizations.
Laura's book: The Answer Is a Question: The Missing Superpower that Changes Everything and Will Transform Your Impact as a Manager and Leader
Available in all formats from Amazon:
https://www.amazon.com/Answer-Question-Superpower-Everything-Transform/dp/0117093912
and all other major retailers - full list available here:
https://theanswerisaquestion.com/buy-now
The multi-award-winning programme STAR® Manager:
http://STARmanager.global
You can also connect with Laura via LinkedIn:
https://www.linkedin.com/in/laura-ashley-timms/