From Jackson, Michigan, we're speaking with Gilbert Chocolates owners Brian and Sally Krichbaum.
Discover the sweet world of entrepreneurship as we delve into the life of a successful gourmet chocolate business owner. Learn the secrets to running a thriving business in the competitive world of artisanal chocolates. From crafting unique flavor profiles to managing a team and expanding a customer base, we'll explore the highs and lows of building a brand that's synonymous with luxury and indulgence. Whether you're a chocolate lover, an aspiring entrepreneur, or simply curious about the inner workings of a successful business, this video is for you. Get ready to indulge in the rich world of gourmet chocolate and learn what it takes to make a business truly successful.
Brian and Sally share how they went from engineering and raising a family to becoming chocolatiers. They explain what a typical day looks like in a working chocolate factory, how they maintain original recipes created in the eighteen hundreds, and how they keep century old equipment running while still innovating with new flavors.
You will hear how they revived classic products, introduced new creations based on customer trends, and learned to work together as partners both at home and in the factory. They also talk about navigating modern challenges, growing a historic brand, building customer loyalty, and supporting the local community.
If you love gourmet chocolate, small business stories, or behind the scenes looks at unique careers, this episode offers a rich and memorable deep dive.
Topics covered include:
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Timestamp:
0:00 - Intro
0:48 - Typical day for a chocolate business.
2:19 - When did you purchase the chocolate business?
3:28 - Transferable skills for a successful chocolate business
5:42 - Why buy a chocolate business?
7:13 - Unexpected perks of owning a chocolate business
10:33 - Advice for new chocolate businesses
12:50 - Sales and fads
14:26 - Filling knowledge gaps leading to success
19:17 - Keeping fresh with recipes
21:31 - Who creates new recipes?
23:41 - Talent has the Floor
25:07 - Outro
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Guest Information:
Brian and Sally Krichbaum=================================================================
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