Join our host, Sugira Rubasha, as we dive deep into the art of communication and leadership. Whether you're a business leader, a parent, or someone aiming to enhance their interpersonal skills, this episode is for you. Sugira welcomes a seasoned guest, Jennifer Leone, to share her insights on how tone, empathy, and the conscious manner of delivery can make or break our interactions.
Leone brings in her wealth of experience by discussing the sensitive subject of conveying difficult news, like addressing personal issues, while maintaining the self-esteem of the individual. She emphasizes the importance of the approach—the softer tone, the step-by-step buildup, and the ultimate goal of leaving the person's dignity intact.
Sugira reflects on the teachings of the classic book "How to Win Friends and Influence People," recognizing the parallels in Leone's example. The conversation continues with Leone elaborating on the significance of the tone of voice and the environmental cues that are critical in the workplace and beyond.
In today's episode, we also offer something extra for our entrepreneurs out there: a chance to evaluate your status as an authority figure in your space with our special scorecard linked in the description. It's a tool designed to help differentiate yourself from competitors and boost your personal brand.
