Thomas Wasson shares his journey in the transportation and logistics industry, starting from his entry-level role as a dispatcher to his current position as Enterprise Trucking Carrier Expert at FreightWaves with Jacob Eischen on another episode of the Semi-Related Podcast.
Wasson discusses the challenges and lessons he learned along the way, including the importance of managing relationships, balancing emotional and analytical skills, and prioritizing tasks. Thomas also highlights the significance of understanding the needs of drivers and customers, as well as the value of building trust and maintaining open communication within the organization and more.
Takeaways
• Building strong relationships and effective communication are crucial in the transportation and logistics industry.
• Balancing emotional and analytical skills is essential for success in roles such as load planning and network design.
• Understanding the needs of drivers and customers is key to making informed decisions and providing excellent service.
• Managing stress and prioritizing tasks are important skills for navigating the fast-paced and demanding nature of the industry.
• Transitioning to a brokerage role requires building relationships and adapting to the fast-paced environment.
• Working at a small carrier provides a more personal connection with drivers and a deeper understanding of the industry.
• Transitioning to a media role involves learning new skills, such as writing and podcasting, and finding your unique voice.
• Analyzing market rates and providing commentary allows for a deeper understanding of industry trends and insights.
• Freight analysts play a crucial role in providing information and education about the trucking industry.
Chapters
0:00 – Introduction and Background
1:22 – Starting in Trucking Operations
5:21 – The Challenges of Trucking Operations
7:00 – Moving Up in the Organization
10:25 – Transitioning to Load Planning
12:39 – Becoming a Freight Analyst
16:53 – Truckload Network Design
23:29 – Balancing Emotional and Analytical Skills
33:10 – Selling Tough Loads and Building Trust
38:15 – Managing Stress and Prioritizing
40:54 – The Importance of Communication with Drivers
43:27 – Transitioning to a Brokerage Role
55:54 – Working at a Small Carrier
01:11:49 – Transitioning to a Media Role
01:20:24 – Analyzing Market Rates and Providing Commentary
01:21:18 – The Role of a Freight Analyst
01:27:28 – Current Market Trends
01:35:37 – Bold Predictions for the Future of Trucking
