In this episode of Semi-Related, host Chris Torrence sits down with Mike Robinson, founder of The Eighth Notch and retail industry veteran, to explore the intersection of consumer behavior, sustainability, and the logistics challenges of modern e-commerce. Mike shares his journey from a finance major dreaming of Wall Street to revolutionizing retail operations at companies like Macy's, where he helped grow their e-commerce channel from $700 million to $7 billion.
The conversation dives into key insights about consumer expectations, reverse logistics, and the future of brick-and-mortar stores. Mike also explains how The 8th Notch is transforming last-mile delivery with innovative solutions to reduce waste, optimize routes, and create a more sustainable future for logistics. Along the way, Chris and Mike discuss the role of AI, change management, and the growing importance of conscious consumerism in shaping the future of retail and logistics.
Whether you're a supply chain professional, tech enthusiast, or curious consumer, this episode offers valuable perspectives on the challenges and opportunities driving the evolution of retail and delivery networks. Tune in to discover how smarter logistics can create better outcomes for businesses, consumers, and the planet.
