🎙️ Building Excellence From Mediocrity: Luke Barrett's Franchise Transformation Journey
Luke Barrett, owner of Citywide Facility Solutions in Rogers, Arkansas, shares his unconventional path from college baseball coach to franchise leader. After three years managing a 50-employee operation in Oklahoma City, Luke seized an opportunity to transform an underperforming franchise, partnering with investors from Wichita and Edge Hill Investments to create an impact-driven facility solutions company.
✨ Key Insights You'll Learn:
How subcontracting cleaning crews allows sitting on the same side of the table as clients
The ripple effect business model that impacts employees, contractors, and communities
Building a culture of extreme ownership and vulnerability in leadership
Transforming mediocrity into excellence when taking over underperforming teams
Setting aggressive goals beyond comfort zones to drive diamond-level performance
Why falling short of goals occasionally indicates proper goal-setting
The power of vulnerability in creating stronger teams and relationships
Transitioning from passion-driven careers to financially sustainable business leadership
How pressure and 1% daily improvement compound into extraordinary results
Pursuing Platinum Club status (top 10 franchises nationally) within one year
🌟 Luke's Key Mentors:
Jocko Willink (via "Extreme Ownership"): Taught the transformative power of taking complete ownership of failures and outcomes, fundamentally changing Luke's approach to leadership and marriage
Baseball coaching experience: Developed his people-first mentality and understanding of team dynamics before entering the business world
Previous franchise leadership: Three years managing a 50-employee Oklahoma City operation provided the foundation for his current franchise ownership
Partner at previous company: Forced Luke to read "Extreme Ownership" and present on vulnerability, initiating his personal transformation as a leader
Edge Hill Investments partners: Provided the investment partnership and multi-market franchise expertise to support his Rogers, Arkansas takeover
Wichita market partners: Co-owners who brought additional franchise experience and collaborative support to the venture
👉 Don't miss this powerful conversation about transforming underperforming teams, embracing extreme ownership, building impact-driven businesses, and pursuing aggressive growth goals.
🔗 Connect with Luke Barrett:
LinkedIn: Luke Barrett, Owner at Citywide Facility Solutions Citywide Facility Solutions Website: Citywide Facility Solutions
📄 Transcript Available: Turning Around Underperforming Franchises: Luke Barrett's Strategic Approach
📺 Watch on YouTube: Inspired Stories Podcast by AddBack Benefits Agency
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📄 Special Thanks to Anthony Codispoti & AddBack Benefits Agency: AddBack Benefits Agency - Providing innovative employee benefits solutions that improve employee well-being while optimizing your bottom line Website: addbackbenefits.com
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