In this episode of Insurance Sync, hosts Bobbie Shrivastav and Laurel Jordan are joined by Adam Formus, the 115th president of the International Claim Association (ICA). Adam shares insights on the ICA's mission to advance education, advocacy, and networking in the life, health, and disability insurance sectors. The discussion highlights the upcoming ICA Annual Conference, its focus on absence management, the critical role of external partners, and the expansion of roundtable sessions. Tune in to learn about the future of claims processing, the importance of industry collaboration, and how young professionals can leverage these opportunities to grow their careers in the evolving insurance landscape.