For most clients, it's all in the experience.
And who doesn't love a business that goes over and beyond?! We LOVE the concept of Surprise and Delight when it comes to impressing clients and creating raving fans that talk about you for years to follow.
Just one smart idea implemented consistently can catapult you into the memory bank, forcing people to share their experience and become unofficial cheerleaders of your business and brand.
Who wouldn't want to get in on this!
Today's episode unpacks some of the clever and well-thought out ideas that we've experienced as clients ourselves, and we also share our own surprise and delight methods we have implemented into each of our businesses that have worked well to leave a positive memorable impression.
Feel free to pinch some of the ideas we share today and implement them into your own business. Your clients will love you for it.
Connect with us:
@therisingprofessionalpodcast
Follow Cara @carabrett.money
Follow Wendy @dealsinheels
Enrol in Money Mastery 101 with Cara
Become a member of the WENDYRUSSELL Institute
