In our new episode of the Mastering CS - Candid Leader Insights podcast, Irina Cismas, Custify’s Head of Marketing sat down with Parker Chase-Corwin, CEO & Principal Consultant at Xperience Alchemy.
What You'll Learn:
- Customer success objectives in 2023
- Challenges in CS
- Alignment and understanding of the CS
- Key metrics for customer success
- Internal alliances between departments
- Selling CS internally
- Budgeting for CS
- Predictions for 2024
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With Custify, you can:
☑️ automate daily tasks through Playbooks
☑️ build individual customer #HealthScores
☑️ create customer segments
☑️ improve your customer communication strategy
☑️ streamline your onboarding process
☑️ track customers’ journeys every step of the way
☑️ get a 360 view of their progress
Want to do great things with your customer success initiative? Keep in touch with us below:
