In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Aaron Spence, Head of Customer Success at NoFraud, to discuss how his past experiences shaped his approach to customer success, scaling, and maintaining a customer-centric culture while growing the business.
What You’ll Learn:
☑️ How past experiences impacted customer success
☑️ How to scale and grow the business
☑️ How to keep a customer-centric culture while scaling
☑️ How to structure your team for success
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With Custify, you can:
☑️ automate daily tasks through Playbooks
☑️ build individual customer #HealthScores
☑️ create customer segments
☑️ improve your customer communication strategy
☑️ streamline your onboarding process
☑️ track customers’ journeys every step of the way
☑️ get a 360 view of their progress
Want to do great things with your customer success initiative? Keep in touch with us below:
