In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Porter Williams, VP of Customer Success at BrightHire, to discuss how past experiences influenced his CS philosophy and how he scales customer-centric organizations effectively.
What You’ll Learn:
☑️ How past experiences impacted customer success
☑️ How to scale and grow the business
☑️ How to keep a customer-centric culture while scaling
☑️ How to structure your team for success
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With Custify, you can:
☑️ automate daily tasks through Playbooks
☑️ build individual customer #HealthScores
☑️ create customer segments
☑️ improve your customer communication strategy
☑️ streamline your onboarding process
☑️ track customers’ journeys every step of the way
☑️ get a 360 view of their progress
Want to do great things with your customer success initiative? Keep in touch with us below:
