Rejection stings—but in leasing, it’s also a powerful teacher. In this episode of Rooms with Ronald, host Ronald Harrington tackles one of the most overlooked but crucial parts of the leasing journey: hearing “no.” Rather than taking it personally or seeing it as failure, Ronald encourages leasing professionals to treat rejection as redirection and an open door to feedback, learning, and growth.
Through real-life stories and practical advice, Ronald explores how every “no” is an opportunity to dig deeper—into what potential tenants need, how your process is perceived, and where you can elevate your approach. If you’re ready to improve your communication, enhance the tenant experience, and boost your confidence in the leasing world, this episode is a must-listen.
In This Episode:
🔹 Why is rejection in leasing actually an invitation to get better, not bitter?
🔹 What questions you should be asking when someone chooses another community.
🔹 The best leasing agents treat every “no” as insight for long-term success.
🔹 How personalized follow-ups and reflection lead to stronger leasing strategies.
🎧 Listen now to learn how every “no” can help you grow into a stronger, smarter leasing professional.
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