In this episode of Minerva Meets, I sit down with Mike Kintz, President of Wingman Payments, to talk about a part of your business that often flies under the radar, how you get paid.
Payment processing isn’t just about moving money; it’s a core part of your cybersecurity and compliance footprint. Mike explains where small and mid-sized businesses often run into trouble, from hidden fees and chargebacks to PCI compliance, and how the right setup can protect both revenue and reputation.
We also discuss how AI is transforming fraud detection and risk management, and why pairing technology with trusted service makes all the difference.
Key Takeaways:
✅ Why payment processing is part of your security and compliance program, not just back office
✅ PCI compliance made simple: annual questionnaires, quarterly scans, and avoiding penalty fees
✅ How to spot and negotiate creeping rate increases
✅ Where AI helps today, from fraud detection to 3-D Secure chargeback protection
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