In this episode of Minerva Meets, I sit down with Zach Pastko and Loren Allston of W. Capra, a consultancy helping organizations transform through technology, data, payments, security, and customer experience.
Together, we unpack what business transformation really looks like in an AI-driven world and why so many companies are stuck between curiosity and real impact. We explore the fundamentals: strategy, data readiness, infrastructure, governance, people, and how leaders can build momentum with smart early wins rather than racing toward the shiniest AI tools.
Zach and Loren share insights from retail, payments, and the convenience/energy sectors, highlighting where AI is creating lift today and how executives can prepare their organizations for what’s coming next.
Key Takeaways:
✅ Why AI success begins with clear strategy and defined outcomes and not experimentation alone.
✅ How data readiness, governance, and infrastructure shape an organization’s true ability to use AI.
✅ Why employee upskilling and change management determine whether AI adoption sticks.
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