In this episode, Mary Gwyn discusses the concept of People's Experiences and their importance in the workplace. People Experience is broader than Employee Experience and requires intentional focus from employers.
The host emphasizes the value of employees and provides three gifts to enhance the People Experience: celebrating rock stars, paying employees fairly, and responding quickly to their needs.
The episode concludes with a reminder to be intentional and proactive in creating a positive People Experience.
People Experience is a broader concept than Employee Experience and requires intentional focus from employers.
Celebrating and recognizing employees as rock stars is crucial for a positive People Experience.
Paying employees fairly and regularly evaluating their compensation is essential for their satisfaction and engagement.
Responding quickly to employee requests and providing updates fosters a sense of care and importance.
Chapters
00:00 Introduction to People Experience
01:04 People Experience vs Employee Experience
02:01 The Importance of Employees
03:30 Gift 1: Celebrate Your Rock Stars
03:56 Gift 2: Pay Your People Fairly
04:57 Gift 3: Respond Fast
05:55 Summary and Conclusion
