The AI revolution has opened up countless possibilities across industries. However, analysing its use and measuring outcomes isn't as straightforward as it seems.
In this episode, we dive into real-world examples where AI has played a pivotal role, particularly in the MSP industry. Mark Iles, a speaker with deep, multi-industry expertise, offers a compelling and practical approach to how AI can be a powerful ally rather than just a shiny add-on. Mastering this technology will be the key to gaining an edge over those who don’t.
Episode Highlights:
- The importance of connecting quantitative data with qualitative insights from partners.
- Common pitfalls of AI adoption, including the prevalence of proof-of-concept projects that fail to translate into actionable results.
- How large enterprises are leveraging AI differently compared to SMBs and mid-market companies.
- The key to successful AI implementation: finding the right use case specific to your business needs.
- The evolving role of MSPs and the need to innovate amidst growing pressure to deliver cost-effective and efficient services.
