In this episode, Brendan Ritchie sits down with Ross Sardi to unveil our new service offering 'CORE' and unpack how managed services need to evolve as businesses go all-in on AI, automation, data governance, and security.Rather than bolting AI onto old infrastructure-led MSP models, this conversation flips the thinking completely, starting from a clean slate and designing managed services around outcomes, ROI, and real business enablement.- Why traditional MSP models are no longer fit for purpose- What “AI-first managed services” actually mean in practice- The role of data governance, security, and compliance in AI adoption- How automation and AI should reduce effort, not add complexity- Why enablement and training matter more than tools- How to turn your technology spend into a revenue driver, not just risk mitigation- What businesses need to do to ensure ROI from AI platforms and LLMs- What our CORE offering entails
